Software Applications Support Manager
4 weeks ago
Join a growing company as a Software Applications Support Manager to support software applications within a large CRM / Salesforce project.
Key Responsibilities:
- Lead the support team in troubleshooting and resolving software application issues.
- Collaborate with delivery, build, and support teams to ensure seamless project execution.
- Develop and implement effective testing and training strategies for users.
- Transition projects from development to BAU with minimal disruption.
Requirements:
- 6+ years of experience in software applications support management, with a focus on CRMs/ERPs and Salesforce.
- Strong analytical and problem-solving skills, with excellent communication and leadership abilities.
- Experience with Agile methodologies, JIRA, and the full SDLC.
- BA, BCom, or BSc degree or equivalent.
What We Offer:
- A dynamic and down-to-earth culture with modern offices.
- Opportunities to work on large-scale Salesforce/CRM projects that make a real impact.
- Ongoing project support work with a talented team.
Get in touch with Paul if you're a motivated Applications Support Manager looking for a new challenge.
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