Software Applications Support Manager

4 weeks ago


Canterbury, Kent, United Kingdom Tangram Full time
Software Applications Support Manager Opportunity

Join a growing company as a Software Applications Support Manager to support software applications within a large CRM / Salesforce project.

Key Responsibilities:

  • Lead the support team in troubleshooting and resolving software application issues.
  • Collaborate with delivery, build, and support teams to ensure seamless project execution.
  • Develop and implement effective testing and training strategies for users.
  • Transition projects from development to BAU with minimal disruption.

Requirements:

  • 6+ years of experience in software applications support management, with a focus on CRMs/ERPs and Salesforce.
  • Strong analytical and problem-solving skills, with excellent communication and leadership abilities.
  • Experience with Agile methodologies, JIRA, and the full SDLC.
  • BA, BCom, or BSc degree or equivalent.

What We Offer:

  • A dynamic and down-to-earth culture with modern offices.
  • Opportunities to work on large-scale Salesforce/CRM projects that make a real impact.
  • Ongoing project support work with a talented team.

Get in touch with Paul if you're a motivated Applications Support Manager looking for a new challenge.



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