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Sales Support Coordinator

2 months ago

Warrington, Warrington, United Kingdom Forrest Recruitment Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Support Coordinator to join our team at Forrest Recruitment. As a Sales Support Coordinator, you will play a crucial role in providing administrative support to our Sales Department, ensuring seamless day-to-day operations and contributing to the success of our business.

Key Responsibilities
  • Handle all customer enquiry calls and redirect them to the appropriate department as needed.
  • Record details of all tender submissions and maintain accurate records.
  • Prepare quotes, including general, renewal, and rental proposals, and ensure they are completed accurately and efficiently.
  • Compile, format, and file letters as required, and send them via post or email.
  • Maintain training records for Training Modules and lunchtime presentations.
  • Update annual price lists and issue them to Area Account Managers.
  • Format, update, laminate, and bind operating manuals as needed.
  • Create, update, and issue quote templates and letter templates to Area Account Managers.
  • Complete and return SQs, tender documentation, and supporting documentation in accordance with ISO procedures.
  • Ensure controlled documents are kept up to date.
  • Maintain and update generic T&T information for tenders and update tender appendices template.
  • Keep stocks of promotional material and order from SAP CRM as necessary.
  • Maintain promotional giveaways stock level with other Sales Coordinators and Financial Controller.
  • Raise purchase orders and cheque requests as necessary.
  • Produce monthly reports from Area Account Managers and Application Specialists and distribute a copy of each report to the General Manager by the first Monday of each month.
  • Organize venues, coordinate, and attend sales meetings as requested to take minutes.
  • Organize and coordinate customer seminars, including booking hotel, taxis, lunches, preparing training manuals, etc.
  • Arrange shipping of analysers with third-party delivery partners.
Requirements
  • Flexibility and adaptability to a fast-changing environment.
  • Negotiation capabilities.
  • Extensive administrative skills.
  • Confidence in using all Microsoft Packages.
  • Experience in coordinating tenders is highly desirable.
What We Offer
  • Hours of work: 9am-5pm (Monday to Friday) with 1 hour lunch.
  • After successful 6-month probation, up to 2 days working from home.
  • Gym Membership.
  • BUPA & Medicash.
  • Free Parking.