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Technical Support Specialist

2 months ago

Plymouth, Plymouth, United Kingdom iO Associates - UKEU Full time
Job Overview

We are seeking a highly skilled Technical Support Specialist to join our team at iO Associates - UK/EU. As a Technical Support Specialist, you will play a critical role in providing technical assistance and support to our clients.

Key Responsibilities:

  • Provide technical support and assistance to clients, including troubleshooting and resolving technical issues.
  • Assist in the development and implementation of technical processes and procedures.
  • Collaborate with cross-functional teams to ensure seamless delivery of technical services.
  • Analyze and interpret technical data to identify areas for improvement.
  • Develop and maintain technical documentation and reports.

Requirements:

  • Strong technical knowledge and skills, with a focus on engineering principles and practices.
  • Excellent problem-solving and analytical skills, with the ability to identify and resolve complex technical issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong attention to detail and organizational skills, with the ability to maintain accurate records and reports.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • A collaborative and supportive work environment.
  • The chance to develop your technical skills and expertise.