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Retail Operations Supervisor

2 months ago


Darlington County Durham, United Kingdom Foundation Recruitment Full time

Position Overview:

Foundation Recruitment is collaborating with a prominent property management firm to introduce a pivotal role as the Operations Supervisor for a leading shopping destination.

In this position, you will partner closely with the Centre Manager to guarantee the efficient functioning of the retail environment.

Your responsibilities will encompass overseeing both technical and service-oriented operations, aiding in the execution of the annual operational strategy and budget, supervising facility maintenance tasks, and facilitating various operational initiatives.

Your primary objective will be to improve operational efficiency, security protocols, health and safety standards, environmental practices, and the overall customer journey.


Key Responsibilities:
  • Manage service providers, oversee the Permit to Work System, and perform regular Health and Safety evaluations.
  • Assist in formulating the annual operational strategy and budget, as well as processing invoices from service suppliers.
  • Play an integral role in the effective management of a vibrant retail environment.
  • Collaborate with a committed team to achieve shared objectives and advance your career within the facilities management industry.

Candidate Profile:

The ideal candidate will possess experience in facilities management within the retail, hospitality, or commercial property sectors, along with a solid understanding of business administration principles.

You should be highly organized, dedicated to enhancing customer satisfaction, adaptable to evolving circumstances, and prepared to take on weekend responsibilities as a Duty Supervisor.