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Heating Technical Specialist
2 months ago
About BOXT Limited
BOXT Limited is a pioneering company that is revolutionizing the industry with its innovative approach and cutting-edge technology. We partner with leading brands to deliver exceptional products and services, including air conditioning, electric vehicle chargers, Google Smart Home products, solar panel and battery storage systems, and heat pumps.
Our Mission
We strive to provide 5-star installation experiences across a range of products and services, leveraging our custom-built platform to drive excellence. Our team of experts is dedicated to delivering top-notch solutions that meet the evolving needs of our customers.
Key Responsibilities
- Provide technical expertise and support to customers and engineers throughout the entire customer journey.
- Remotely assist engineers on site, offering technical solutions where required.
- Ensure adherence to all relevant legislation, manufacturing regulations, and company policies and procedures.
- Assist with planning duties as needed.
- Build and maintain relationships with engineers to foster better engagement and collaboration.
Requirements
- GCSE (or equivalent) in Maths and English.
- A minimum of 5 years of boiler service and repair experience, along with fault-finding skills on all domestic gas boilers.
- Health and Safety working experience.
- Clear and effective communication skills with a good command of English.
- Flexibility and adaptability to workloads and tasks.
Benefits
- 30 days annual leave + bank holidays.
- Private Medical Cover with Aviva.
- Paid Maternity & Paternity Pay after a year of service.
- Company pension.
- Modern office with free on-site parking.
- Free daily breakfast, drinks, fruit, and snacks.