Bookings Coordinator

We are seeking a highly organized and detail-oriented Bookings Administrator to join our team at Silent Sounds Communications Ltd.

The Bookings Administrator will be responsible for ensuring the smooth operation of our day-to-day bookings process. This includes processing bookings and inquiries efficiently, scheduling appointments for interpreters, and providing excellent customer service to clients and interpreters.

• Process bookings and inquiries in a fast-paced environment
• Schedule appointments for interpreters and manage their availability
• Provide exceptional customer service to clients and interpreters
• Confirm bookings and make amendments as required
• Fulfill short-notice emergency bookings
• Perform filing and general office administration tasks

• Be a confident and self-motivated individual with a friendly and personable manner
• Be able to multitask under pressure, manage time effectively, and prioritize tasks
• Be a strong verbal and written communicator
• Be proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Be highly organized, accurate, and detail-oriented
• Be able to work as part of a team and independently when required
• Have a flexible and supportive attitude towards your job role and team members

• On-site parking
• Opportunities for career growth within the company
• Christmas bonuses
• Monthly lunches

This is a full-time, office-based position with full training provided. After completing the training program, there may be opportunities for flexible work arrangements, including remote work.

Please note that only shortlisted applicants will be contacted for an interview.