Integrated Product Support Specialist

1 month ago

Romsey, Hampshire, United Kingdom Defence Full time
Opportunity Overview

Our client, a leading defence and security company, is seeking an Integrated Product Support Engineer to join their team based in Romsey. In this role, you will have the opportunity to leverage your supportability experience and determination to influence and advise various business functions, including engineering, project management, bid teams, services, and portfolio management.

Key Responsibilities
  • Carry out new and in-service product and system supportability analysis to provide high levels of confidence in our capability to meet internal and external customer ILS support requirements.
  • Grow the service and support function within the business in line with the Head of Customer Support Services direction.
  • Provide IPS insights and inputs to future and current customer supportability requirements.
  • Support engineering functions in carrying out new and in-service products and system supportability analysis.
  • Keep Portfolio and Project Managers informed of relevant risks, issues, and progress of the IPS functions, escalating appropriate matters for resolution.
Requirements
  • Degree or HND/HNC qualified in electrical or mechanical engineering or with relevant experience in the Defence Industry.
  • Experience contributing to bid responses, understanding customer requirements, estimating costs, and providing bid content such as ILS/IPS plans.
  • Experience in the service support of low volume, high-value products and systems in a highly regulated environment.
  • Knowledge and experience of the application of through-life support standards such as DEF STAN 00-600, 00-40, 00-42, Mil Std 217F, and KiD.
  • Experience in working with customers in a matrix-managed team.
  • Good knowledge of MOD support frameworks and experience in their application as a supplier.

If you have a background in supportability and ILS and are looking for an opportunity to make a significant impact within a defence and security company, then apply now.

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