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Administrative Support Officer
2 months ago
About the Role
The Princess Alexandra Hospital NHS Trust is seeking a highly organized and detail-oriented Administrative Support Officer to join our Radiology Department team. As a key member of our team, you will provide administrative support to our department, covering all sites across the Trust, as well as reception cover at our reception desk.
Main Responsibilities
- Provide administrative and reception support to the Radiology Department at all Hospital sites across the Trust.
- Provide reception cover at the Herts and Essex Hospital radiology reception desk on weekends.
- Attend patients onto the Radiology Information System on arrival or when appropriate to the imaging modality.
- Support clinical staff by monitoring patient waiting times and ensuring patients are informed of any delays.
- Maintain and update relevant information systems, ensuring a high degree of accuracy to ensure the correct information is given.
About Our Organisation
The Princess Alexandra Hospital NHS Trust provides a full range of general acute, outpatient, and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.
We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford, and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt, and Broxbourne in Hertfordshire.
Our Values
The Princess Alexandra Promise to our patients, as identified by our 3 values, which will contribute to improving our patient experiences:
Patient at Heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts.
Everyday Excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both.
Creative Collaboration - Knowing strength comes from diversity, we combine our experiences, skills, and talents, working together to find new and better ways to care.
The Trust believes in investing in all our staff and rewarding high standards of care while building for excellence. In return, we expect our staff to uphold the Trust values to the highest level.
