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Retail Team Member

2 months ago

Saint Peters, Kent, United Kingdom Yours Clothing Limited Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Key Holder at Yours Clothing Limited. As a Key Holder, you will be responsible for providing exceptional customer service, managing store operations, and supporting the store management team.

Key Responsibilities:

  • Customer Service: Engage with customers, respond to their needs, and provide a personalized shopping experience.
  • Store Operations: Assist with opening and closing procedures, cash handling, and maintaining a clean and organized store environment.
  • Team Support: Collaborate with the store management team to achieve sales targets, manage stock levels, and maintain a high level of customer satisfaction.
  • Inventory Management: Assist with receiving and processing stock deliveries, maintaining accurate inventory records, and ensuring stock levels are adequate to meet customer demand.
  • Visual Merchandising: Assist with visual merchandising displays, maintaining a visually appealing store environment, and ensuring products are displayed in a way that showcases their features and benefits.
  • Health and Safety: Ensure compliance with health and safety procedures, report any incidents or hazards to the store management team, and participate in regular health and safety training.

Requirements:

  • Customer Service Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive and flexible attitude.
  • Adaptability: Willingness to adapt to changing circumstances, priorities, and deadlines.
  • Problem-Solving: Ability to think critically and resolve problems in a timely and effective manner.
  • Knowledge and Skills: Basic knowledge of fashion and retail, with the ability to learn and develop skills in areas such as visual merchandising, inventory management, and customer service.

What We Offer:

  • Competitive Pay: £11.83 per hour, regardless of age.
  • Opportunities for Growth: Opportunities for career development and advancement within the company.
  • Team Environment: A supportive and inclusive team environment, with a focus on collaboration and mutual respect.