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Technical Support Specialist
2 months ago
Job Summary:
Maxwell Bond is seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance to engineers with various issues, from password resets to internet connectivity problems.
Key Responsibilities:
- Provide technical support to engineers via phone, email, or in-person
- Troubleshoot and resolve technical issues related to networking, Azure AD, Office 365, Intune, JAMF, and Linux
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of technical systems and software
Requirements:
- 2+ years of experience in a technical support role
- Experience with two of the three operating systems: Mac, Windows, or Linux
- Strong problem-solving skills and attention to detail
- Excellent communication and interpersonal skills
What We Offer:
- A competitive salary range of £300-£320 per hour
- A 12-month contract with the possibility of extension
- A dynamic and supportive work environment