Accommodation Office Team Leader
4 weeks ago
Are you a natural leader, passionate about delivering exceptional customer experiences?
Do you thrive in a fast-paced environment, where no two days are the same?
Become part of the CeX team, a global leader in the recycling industry, with a mission to give second-hand games and gadgets a new lease of life, while helping the planet to go greener.
We offer a range of benefits, including generous staff discounts, career development opportunities, and a supportive work environment.
Key Responsibilities:
- Drive customer satisfaction through excellent customer service, both in-store and online.
- Lead a team of retail professionals, providing guidance and support to ensure store operations run smoothly.
- Develop and implement strategies to improve store performance, using structured KPIs and data analysis.
- Contribute to the training and development of team members, ensuring they have the skills and knowledge needed to succeed.
What We Offer:
- Professional Development: We invest in our people, providing coaching, training, and succession plans to help you grow with the business.
- Our Working Environment: We're flexible with working hours, and we celebrate successes with rewards and incentives.
- Generous Staff Discount: 15% off CeX products.
- Equality & Diversity: We're an equal opportunity employer, celebrating individuality and promoting a casual dress code.
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