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Data Centre Support Specialist

2 months ago

Thatcham, West Berkshire, United Kingdom CYBERFORT LIMITED Full time
About the Role

Cyberfort Limited is seeking a highly skilled Data Centre Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing 24/7/365 support for data centre and service desk functions.

Key Responsibilities
  • Provide technical support for data centre and customer equipment
  • Resolve queries and issues in a timely and professional manner
  • Install and support hardware and software as part of a team
  • Communicate effectively with customers and colleagues via phone and email
  • Work collaboratively with the Service Support Operations Manager to ensure seamless delivery of services
Requirements
  • Experience in IT infrastructure and customer service
  • Confidence in using office software and technical tools
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Keen willingness to learn and develop skills in a dynamic environment
What We Offer
  • Competitive salary and benefits package
  • Opportunity to work with a leading company in the cyber security industry
  • Professional development and training opportunities
  • Collaborative and dynamic work environment