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Ship Agency Specialist
2 months ago
OBM People is seeking a skilled Marine Operations Coordinator to manage day-to-day ship agency activities, ensuring the highest professional standards when working with clients, vessel staff, and internal stakeholders. This role plays a key part in fostering and sustaining strong client relationships.
Key Responsibilities:
- Develop and maintain knowledge of service offerings and promote awareness within all business units.
- Ensure excellent service delivery to clients, building strong working relationships and driving business growth.
- Keep management informed of issues and challenges, providing proactive solutions and recommendations.
- Collaborate with operational teams and maintain effective communication, ensuring seamless vessel operations.
- Manage workload to meet service requirements, address any issues promptly, and prioritize tasks effectively.
- Demonstrate flexibility by working across departments, adapting to changing priorities and deadlines.
- Respond to operational requests from vessels, owners, and charterers, providing timely and accurate information.
- Monitor vessel movements, handle equipment procurement, and ensure compliance with regulatory requirements.
- Accurately input, retrieve, and report data, maintaining accurate records and reports.
- Review and comply with risk assessments, legislation, and company procedures, ensuring a safe and secure working environment.
- Collaborate with safety advisors on incident investigations and safety initiatives, promoting a culture of safety and excellence.
- Perform driving duties as required, such as transporting personnel and equipment, and maintain a clean driving record.
- Handle any other tasks within qualifications and training, staying up-to-date with industry developments and best practices.
Minimum Requirements:
- Full, clean driving license.
- Proficient in Microsoft Suite and familiar with AX, with experience in data management and analysis.
Desirable Qualifications/Competencies:
- Membership in the Institute of Chartered Shipbrokers, demonstrating expertise and knowledge in the marine industry.
- Experience in ship agency, particularly in the marine and supply chain industries, with a strong understanding of vessel operations and management.
- Knowledge of Dangerous Goods by Sea, COSHH, and HSE awareness, ensuring compliance with regulatory requirements and promoting a safe working environment.
