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Global Screening and Regulatory Operations Business Manager

2 months ago

Bournemouth, Bournemouth, United Kingdom JPMorganChase Full time
Job Description

We are seeking a highly skilled Global Screening and Regulatory Operations Business Manager to join our team. As a key member of our Operations team, you will play a critical role in enhancing the effectiveness of our Global Screening and Regulatory Operations management team.

Key Responsibilities
  • Drive key business initiatives and support day-to-day activities, including creation of objectives and accomplishments, town hall and offsite planning, talent reviews, and driving people agenda activities across the organization.
  • Create and present periodic non-financial information for business/governance review with Ops leads, front office, and/or F&BM partners.
  • Develop and manage internal and external communications, including organizational announcements, Symphony maintenance, intranet development, newsletters, videos, and year-end messaging.
  • Build out OKRs (Objectives with Key Results) and ensure the organization is measuring what really matters and that metrics are automated in their production and easily accessible for everyone.
  • Lead, develop, and own future plan and strategy for operational support reflecting Business plans over the short to medium term and beyond.
  • Manage Business Reviews, Executive Reporting, Leadership Meetings, and Offsite/planning other business events.
  • Focus on developing a 'Product centric' end-to-end approach, partnering, challenging, and influencing as a matter of course.
Required Qualifications, Capabilities, and Skills
  • Project Management: Ability to effectively manage multiple projects simultaneously.
  • Execution and Delivery: Deep execution experience with a demonstrated ability to meet and enforce deadlines.
  • Analysis and Curiosity: Strong analytical and organizational skills; ability to challenge organization and understand ways of working.
  • Data Literacy: Data-based decision making, leveraging data to support key messages, discreet use of data to maximum effect.
  • People Development: Strong focus on developing self and other employees with emphasis on equity.
  • Judgement: The ability to act independently and make proactive recommendations. The ability to work under pressure, make decisions at the right time and prioritize effectively. Willing to take advice and escalate when needed.
  • Communication: Strong interpersonal and communication skills; able to lead meetings and facilitate dialogues with multiple stakeholders.
Preferred Qualifications, Capabilities, and Skills
  • Knowledge of payment products and related regulatory landscape.
  • Developing policies, procedures, performance outcomes and standards that are aligned to meet all regulatory and controls standards.