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Role Overview
We are seeking a highly motivated and enthusiastic Christmas Artist to join our team at Too Faced during our peak trading period. As a Christmas Artist, you will be responsible for delivering exceptional customer experiences, building rapport, and exceeding expectations.
Key Responsibilities
- Deliver exceptional customer service, building rapport and exceeding expectations
- Contribute to daily and weekly store targets during our peak trading period
- Support colleagues, working as part of a team focused on creating a memorable customer experience
- Educate customers on product features and benefits
- Adhere to all store/company retail housekeeping, health & safety, and security standards
- Make our stores peak ready by supporting the management team with visual merchandising changes and stock management
- Follow brand/store procedures when receiving, checking, unpacking deliveries, actioning stock movements, and following replenishment processes
- Keep up to date on company/store information by means of Workplace, team briefs, or any other forums the brand utilizes
Benefits
- Flexibility - We offer a variety of rotas and contracts to meet a number of schedules
- Staff Discount - To help you sample and enjoy the amazing products available, we offer all employees a range of options to purchase goods at discounted prices of up to 50% off
- Brand Incentives - We offer a wide range of generous incentives across ELC in rewarding our employees for their service to us, such as commission structures, referral bonuses, and many more
Ideal Candidate
- Passionate and enthusiastic about our brands
- Great communicator, able to positively engage with our customers
- Flexibility to work across peak in the six weeks leading up to Christmas
- Positive outlook and accommodating, can-do attitude
- Responsive to business needs, proactive to go above and beyond
- Previous retail, sales, or customer service experience is desirable