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Sales Team Lead
2 months ago
In this exciting leadership position, you will have the opportunity to lead and manage a team of sales consultants who specialize in selling energy, insurance, and telecommunications products to businesses. Your team will be responsible for providing exceptional customer service and maintaining high compliance scores.
As a Sales Team Lead, you will be responsible for:
- Providing strong leadership to the team, setting clear expectations and performance goals.
- Monitoring individual and team performance, ensuring that sales targets and key performance indicators (KPIs) are consistently met or exceeded.
- Coaching and training team members to enhance their skills and product knowledge.
- Evaluating the performance of team members, providing feedback, and implementing actions as needed.
- Preparing and presenting regular reports on team performance, sales metrics, and progress toward goals.
- Ensuring that the team provides exceptional customer service and resolves customer enquiries and issues promptly.
- Creating a positive and motivating work environment to boost team morale and engagement.
- Identifying areas for process improvement and implementing changes to enhance team efficiency and effectiveness.
We are looking for a highly experienced and motivated individual who has a proven track record of leading sales teams and driving business growth. The ideal candidate will have:
- At least 12 months of experience in leading a team, demonstrating strong leadership qualities.
- Target-driven and self-motivated, consistently exceeding sales targets and actively seeking out opportunities to drive results and achieve success.
- A consultative and value-driven sales approach, adept at understanding customer needs and presenting tailored solutions.
- Experience pitching, negotiating, and objection handling, skilled in presenting compelling arguments, addressing objections, and negotiating win-win solutions.
- Outstanding communication skills (verbal, written, and listening), able to communicate clearly, concisely, and persuasively in various situations and channels.
- The ability to build rapport with people from diverse backgrounds, skilled at establishing and nurturing relationships with individuals from different cultures, backgrounds, and perspectives.
- Tactful in your approach to customers, able to navigate challenging situations with diplomacy, empathy, and professionalism.
- Initiative and a desire to learn and develop, continuously seeking opportunities to expand knowledge and acquire new skills.
- Resilient and able to work under pressure, maintaining a positive attitude and delivering high-quality results even in demanding and fast-paced environments.
We offer a competitive salary and a range of benefits, including:
- 22 days annual leave + office closure between Christmas and New Year & extra day off per year of service up to maximum of 30 days (Incl. the days between Christmas and New Year)
- Life Assurance to the value of 2x basic Salary
- Additional days off for wedding (2 days upon joining)
- Salary Sacrifice Pension
- 2 extra days off per year – family/religious leave and charity leave
- Ability to buy/sell holiday
- Multiple monthly schemes and incentives
- Ongoing opportunities to progress your career across the business
- Well-being benefits
