Executive Events Coordinator

2 days ago

Derby, Derby, United Kingdom JLL Full time
Job Title: Executive Events Host

JLL is seeking a highly skilled and experienced Executive Events Host to join our team. As an Executive Events Host, you will be responsible for delivering exceptional customer experiences for internal and external clients visiting our corporate facilities.

Key Responsibilities:
  • Manage the day-to-day operations of the Aerospace Customer Suite, including conference facilities and lunch service.
  • Ensure a high standard of cleaning, catering, and maintenance requirements are met and issues are escalated as necessary.
  • Host high-profile clients with discretion and 5-star excellence.
  • Manage all logistics in support of customer visits, including booking meeting rooms, catering, accommodation, transport, and site tours.
  • Coordinate customer event visits, creating visit agendas and circulating to relevant parties.
  • Quality control - maintaining high standards for customer visits across all sites, addressing concerns, and formulating improvements.
  • Site tours - organizing site tour bookings, overseeing, and facilitating site tours, including PPE requirements and safety information.
  • Stakeholder management - central point of contact for visit managers, events team, catering, and Executive Host team.
Requirements:
  • Previous experience in hospitality and events management.
  • Customer-centered methods.
  • Ability to remain calm under pressure.
  • Ability to communicate effectively with customers and the wider JLL team.
  • Cultural awareness.
  • Organizational and time management skills.
  • Ability to problem-solve and escalate issues as necessary.
  • Attention to detail.
  • Knowledge and operational experience with Microsoft Office software.
  • Desire to continually improve and self-develop.
About JLL:

JLL is a leading global provider of real estate and investment management services. We take our responsibility to protect personal information seriously and strive to keep it secure.

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