Laboratory Director

Job Overview
As a key member of our laboratory team, you will be responsible for managing a team of laboratory staff and ensuring the smooth operation of our laboratory testing services. You will work closely with senior management to discuss and resolve workload and technical issues, and will be responsible for managing the daily activities of assigned laboratory work groups.

Key Responsibilities

• Manage the daily activities of assigned laboratory work groups, including delegation, technical skills training, and work supervision.

• Screen and assign workload, plan, prioritize, and assign tasks and projects, and determine resourcing needs to ensure effective delivery.

• Counsel, train, and coach laboratory staff, assist in developing performance standards, and monitor work, develop staff skills, and evaluate performance.

• Set week-to-week operational activities for the team and manage staff in accordance with organization's policies and applicable regulations.

• Provide technical leadership to lab staff and cross-functionally in the area of expertise, troubleshoot complex technical challenges, and implement resolutions.

• Responsible for hiring, training, performance management, and development of staff, actively participate in the development of standard operating procedures, and stay abreast of regulatory changes and identify need for updates to internal procedures.

• Harmonize global operational processes, as applicable, independently identify and evaluate instrumentation platforms, evaluate cost considerations of new technologies and testing, and participate in budget planning process based on revenue targets and financial goals.

Requirements

• Bachelor's Degree or equivalent combination of education and experience (Some CAP/CLIA lab locations may require a BSc in a chemical, physical, biological or clinical laboratory science, medical laboratory technology or cytotechnology.)

• Typically requires >5 years experience in a regulated environment

• >4 years of experience in a regulated laboratory

• >2 years line management experience

• Understands basic management approaches such as work scheduling, prioritizing, coaching, and process execution.

• Strong understanding of operations and methods, strong knowledge of study set up and cross-functional/system dependencies, in-depth knowledge of lab testing procedures and applicable laboratory testing regulations, ability to analyze and interpret complex data, working knowledge of quality assurance and quality control principles, and in-depth knowledge of company-specific program requirements.

About Us

Q2 Solutions, IQVIA's laboratory business, creates connected intelligence by combining our expertise, technology, and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other.