HR Central Service Delivery Manager EMEA
4 days ago
Wyndham Hotels & Resorts is seeking a highly skilled HR Central Service Delivery Manager to join our team in the UK. This role will play a critical part in delivering HR services to team members across the entire employee lifecycle, from hire to retire.
The successful candidate will report directly to the VP HR EMEA and will be responsible for implementing activities that support the company strategy from a people perspective. They will work closely with the Senior HR Officer EMEA, Payroll Administrator EMEA, and HR Executive EMEA to ensure seamless HR operations.
Key Responsibilities- Manage key HR administration processes to ensure compliance throughout the EMEA region.
- Participate in all elements of the team member life cycle, including hiring, development, and retention of exceptional team members.
- Support the talent and performance review cycle, as well as people matters across the EMEA corporate population.
- Be accountable for the payroll process in all countries, including the regular pay cycle and any commission payments.
- Consolidate processes and achieve efficiencies in areas such as HR, Finance, and Shared Services / Facilities.
- Educated to bachelor's degree level or beyond in Hotel/Hospitality Management, HR, or business discipline, or equivalent experience.
- CIPD Qualified.
- Generalist HR experience, including compensation, payroll, performance management, talent management, resourcing, and employee relations.
- Experience in a corporate HR environment.
- Fluency in verbal and written English is essential; an additional European language would be an advantage.
- Must have utilized key HR led systems databases for employee data management, ideally Success Factors.
- Must be a highly capable user of Microsoft office programmes, including Excel, Word, PowerPoint, and Outlook.
- Previous working experience in a global company is essential.
- Previous experience in central HR services / hospitality would be advantageous.
This role will report directly to VP HR EMEA and will have 3 direct reports: Senior HR Officer EMEA, Payroll Administrator EMEA (Part-time), and HR Executive EMEA.
Company Overview:
Wyndham Hotels & Resorts is the world's largest hotel franchising company, with approximately 9,200 hotels across over 95 countries. We are committed to making hotel travel possible for all, with a unique Count on Me culture and a focus on flexibility and core values of Integrity, Accountability, Inclusivity, Caring, and Fun.
Job Location: WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA
Employment Status: Full-time
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