Key Account Manager

2 months ago


London, Greater London, United Kingdom Getty Images Full time
Job Description

We are seeking a highly skilled and experienced Bi-Lingual French Key Account Executive to join our team at Getty Images. As a key member of our sales team, you will be responsible for maintaining and growing revenue through existing client relationships.

Key Responsibilities:
  • Develop and maintain trusted advisor relationships with key customer stakeholders and executive sponsors.
  • Grow existing assigned accounts by understanding their business needs and devising effective sales strategies.
  • Build lasting, inclusive, and collaborative professional relationships with existing and new contacts.
  • Expand and improve business relationships with customers by proposing solutions that meet their needs.
  • Acquire a proficient understanding of core products and solutions and determine customer needs through diligent and effective discovery skills.
  • Demonstrate consistent sales activity, including daily habits contributing to progressing leads through sales stages.
  • Develop a book of business, looking beyond short-term targets to build a pipeline of sufficient size and viability to exceed budget.
  • Implement business strategy across the account base, including cross-selling, upselling, and discount management.
  • Deliver engaging, concise, and persuasive sales presentations, communicating relatable and viable solutions.
  • Plan, document, and present selling plans, outlining specific targets, contact strategy, and KPIs for success.
  • Handle all aspects of the renewal process for Key Accounts, from contract and customer performance review through negotiations to closure.
  • Encourage and educate customers to self-serve appropriately.
  • Foster internal relationships with cross-functional partners in all departments.
  • Enter accurate customer and sales data into CRM systems.
Requirements:
  • 5+ years of sales representative experience in a SaaS or Consumer Goods environment, selling in a systematic, methodological way using a process-driven approach.
  • Demonstrated experience using Salesforce or equivalent CRM system, and with Salesforce Engage, Outreach, LinkedIn Sales Navigator, or equivalent tools.
  • Effective interpersonal skills with the ability to engage prospects and clients.
  • Clear and effective written and verbal communication skills, including via web conferencing.
  • Well-developed time management and organization skills, with the ability to work efficiently while focusing on top priorities for productive outcomes.
  • Must be commercially aware and data numerate, using customer purchase history, habits, and insight to thoroughly assess demand relative to competition.
  • Competency in Excel and other reporting tools.
  • Ability to build a network of prospective client contacts beyond a single or existing contacts.
  • Ability to proactively communicate and persistently follow-up to close business.
  • Ability to collaborate effectively with internal Getty Images subject matter experts and colleagues in other functions/departments.
  • Knowledge/use of MS Office Tools and preferable the MS CRM system.
  • Advanced digital literacy (Internet, Word, Excel, PowerPoint, Outlook, etc.).
  • French and English language proficiency required.
Benefits:
  • Private Medical Insurance through Cigna, designed to give you access to medical care where and when you need it.
  • 25 paid holidays per year, in addition to public holidays.
  • Life Assurance, Critical Illness, and Income Protection.
  • Employee Assistance Programme (EAP) provided by Health Assured.
  • Group Personal Pension (GPP) with Aviva.
  • Learning and Growth opportunities, including mentorship, curated training, and more.

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