Vehicle Inspector

Job Purpose:

We are seeking a skilled Vehicle Inspector to join our team at Cox Automotive. As a Vehicle Inspector, you will be responsible for consistently providing efficient and effective vehicle inspection products and services to our customers.

Key Responsibilities:

• Accurately inspect cars and commercial vehicles to our Standard Operating Procedure (SOP) and BVRLA fair wear and tear policy to provide accurate and detailed reports for use in the auction process and by customers.
• Accurately complete combined Assured and relevant Scheme Inspection in line with predefined process and procedure and quality standards.
• Support the yard team with ongoing process and movement of inspected vehicles, to ensure the efficient and effective flow of vehicles around the site.
• Take high-quality photos of the vehicles, ensuring images and inspection standards are in line with current SOP.
• Ensure that the on-site process for key storage is followed to ensure that keys can be tracked and traced.
• Interact with customers as appropriate, to give information regarding inspections as and when required to demonstrate expertise and value of the product and service.
• Synchronize and download vehicle information to support interdepartmental process in a timely manner.
• Prioritize workload and take proactive steps to ensure achievement of appraisal quality and quantity performance targets.
• Carry out amended process for voluntary termination vehicles where relevant.

Requirements:

• Consistently meet productivity targets.
• Consistently meet quality targets.
• Consistently meet SLA targets.
• Able to cope well under pressure and work effectively within a team.
• Ability to prioritize workload and work to deadlines.
• Computer literate – able to use handheld device.
• Knowledge of vehicle derivatives.
• Good verbal and written communication skills.
• Knowledge of BVRLA fair wear and tear standards.
• Basic mechanical knowledge an advantage.
• Good Customer Service skills.
• Competent knowledge of operating computers.