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Housing Operations Manager

2 months ago

Redhill, Surrey, United Kingdom Reed Full time

As a key member of the Reed team, you will be responsible for the operational support management and effective delivery of multi-disciplinary services within Housing. Your primary goal will be to provide high-quality management to support staff, empowering them to support residents to make positive changes and informed choices, moving towards independent living.

Key Responsibilities:

• Provide operational support to ensure the effective delivery of multi-disciplinary services within Housing.

• Empower support staff to make informed decisions and take ownership of their work.

• Develop and implement strategies to improve the quality of services and support provided to residents.

• Collaborate with other agencies and professions to establish and maintain effective working relationships.

• Analyze and report data from various sources to inform performance improvement initiatives.

• Ensure compliance with external regulatory inspections and/or accreditations.

Requirements:

• Equivalent CIH L3 in Housing, or higher in housing.

• Significant management experience working in Housing, support services, or working with young people.

• Demonstrable knowledge base regarding relevant legislation and resulting practice/procedure issues in Housing or support services.

• Experience of establishing and maintaining effective working relationships with other agencies and professions.

• Demonstrable experience in collating, analyzing, and reporting data from a range of sources and making recommendations for performance improvement.

• Experience of demonstrating compliance for external regulatory inspections and/or accreditations.