Data Analyst

1 month ago

Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time
About the Role

We are seeking a highly skilled Data Analyst to join our Customer Data department. As a Data Analyst, you will play a key role in supporting the delivery of existing and new initiatives across the customer operations area.

Key Responsibilities
  • Create regular reporting and dashboards to support decision making across the business on all strategic objectives;
  • Manage the ad-hoc and regular reporting, whilst providing useful insights to key stakeholders;
  • Highlight opportunities for improvement in customer journeys, identifying trends and forecasts to exploit for operations and customer benefit;
  • Cooperate with management and business stakeholders, presenting analysis and insight;
  • Think creatively and identify ways to improve reporting, including better ways to present data;
  • Maintain alignment with best practice use on analysis software such as Big Query and SAS;
  • Familiarize and become expert in third party data sources used within the team;
  • Seek alternate data sources to inform the customer and contact strategy adopted.
Requirements
  • Experience of providing data and analysis in a user friendly manner;
  • Ability to analyse data and provide operational and strategic insight;
  • Excellent attention to detail;
  • Organised and diligent in approach;
  • Good communicator with excellent written and verbal communication skills;
  • Pro-active in approach to work;
  • Ability to work independently as well as able to feed into wider team work.
What We Offer

We offer a competitive salary and benefits package, including flexible working hours and a great work-life balance. We are proud to be a diverse business where we put our people and customers first.

We are happy to discuss the remuneration package with the successful candidate.

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