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Technical Support Specialist
2 months ago
IT Support Specialist
Competitive Salary
Remote - Hybrid Options
Tria Recruitment is representing a leading managed service provider with a focus on Microsoft technologies. They are seeking an IT Support Specialist to deliver first-line technical assistance to their clientele.
In this role, you will provide remote support to users via a ticketing system, addressing incidents and service requests promptly and effectively. You will have the chance to work with a variety of technologies and enhance your skill set alongside a team of passionate IT professionals.
Key Responsibilities:
- Provide first-line support for technical issues.
- Utilize a ticketing system to manage and resolve customer inquiries.
- Collaborate with team members to improve service delivery.
What We Are Looking For:
- Some experience in an IT support capacity (preferably 1+ years).
- A proactive attitude and eagerness to learn.
- Experience with Microsoft Azure Stack is advantageous.
If you are interested in this opportunity, please reach out for further details.
