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Hospitality Team Member

2 months ago

Reigate, Surrey, United Kingdom Shepherd Neame Full time
About the Role

We are seeking a skilled and enthusiastic Bar & Restaurant Team Member to join our team at The Woolpack in Banstead. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a warm welcome to our customers.

Key Responsibilities
  • Provide outstanding customer service and ensure a positive experience for all customers
  • Work collaboratively with the team to maintain a clean and welcoming environment
  • Prepare and serve food and beverages to a high standard
  • Manage cash and card transactions accurately and efficiently
  • Participate in ongoing training and development to improve skills and knowledge
What We Offer
  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours
About Us

Shepherd Neame is Britain's oldest brewer, with a rich history dating back over 300 years. We are an independent family business with a passion for delivering exceptional customer service and creating a welcoming atmosphere in our pubs and hotels. We are committed to diversity, equality, and inclusion, and welcome applications from candidates from all backgrounds.