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Account Manager

2 months ago

Manchester, United Kingdom Amazon Full time
About the Role

We are seeking an experienced and motivated Account Manager to join our EU Expansion team at Amazon. As an Account Manager, you will be responsible for recruiting and managing relationships with Polish online sellers on Amazon's store, helping them expand and grow their businesses in Poland and Europe.

Key Responsibilities
  1. Recruit and Manage Seller Relationships: Champion the needs of our sellers at Amazon, building strong relationships and driving business growth.
  2. Drive Seller Growth: Manage and drive the growth of our sellers' businesses by adding selection and delivering on key business opportunities.
  3. Manage Key Improvement Initiatives: Drive new product launches and relationship extensions by partnering with our business development and on-boarding teams.
  4. Improve Operational Aspects: Work with sellers to improve operational aspects of their business, providing a great consumer experience.
  5. Identify and Pursue New Opportunities: Identify specific prospects/partners to approach, communicate the value proposition for their business, and establish long-term, successful partnerships.
  6. Track and Report Performance: Use appropriate metrics to track and report performance, achieving productivity and seller satisfaction targets.
Requirements

To be successful in this role, you will need:

  • Fluent English and Polish (verbal and written)
  • Bachelor's degree and +2 years of relevant working experience
  • Advanced computer literacy in Microsoft Office (especially MS Excel)
  • Strong analytical skills and experience solving analytical problems
  • Desire to work in a fast-paced environment and passion for delivering great customer experience
  • Excellent communication and negotiation skills
  • Attention to detail and ability to work on multiple projects simultaneously
Preferred Qualifications

Experience in e-commerce, retail, advertising, or media, as well as experience in account management, marketing, buying, or customer service delivery, is highly desirable.

Amazon is an equal opportunities employer.