Team Leader

1 day ago

Dorset, United Kingdom Change, grow, live Full time
About the Role

We are seeking a highly skilled and experienced Team Leader to join our Southwest prison service based in HMP Portland. As a key member of our team, you will play a pivotal part in supporting the wider teams, working with individuals to help them change the direction of their life, grow as an individual, and live life to its full potential.

Key Responsibilities
  • Operational line management of a team of staff, including supervision, appraisal, performance, and sickness management.
  • Manage the rota of staff, working with other managers to ensure all elements of the service are covered appropriately.
  • Ensure quality of service delivery through data analysis and engaging staff in service quality improvement planning.
  • Plan, chair, and contribute to team meetings that promote learning cultures, cascade information, and provide feedback mechanisms for staff on service delivery/developments.
  • Support staff to improve service user outcomes through observed practice, providing timely values-based feedback.
  • Develop and sustain key relationships within the HMP environment, particularly those relating to the Health and Well-being model.
  • Contribute to the safety of staff and service users by monitoring the maintenance of health, safety, and security procedures in the working environment, and carrying out risk assessment procedures.
Requirements
  • Educated to degree level or equivalent experience.
  • Excellent interpersonal skills at all levels to engage, build relationships, and influence.
  • Ability to lead, inspire, and develop a team.
  • Adaptable and able to work in a challenging and changeable environment.
  • Working knowledge and understanding of substance misuse issues and the ability to recognise the indicators of increasingly chaotic and risky misuse of substances amongst Service Users.
  • Experience in managing a caseload of Service Users with complex needs.
  • Proven track record in managing incidents of challenging behaviour.
  • Experience of culture and change management, staff engagement, service improvement.
About Us

Change Grow Live is a charity dedicated to the belief that we can make a difference to our Service Users' lives. Our core values are 'Be open, be compassionate, and be bold' and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

We believe that having diverse people working as part of our team makes us the organisation that we are. We actively encourage applications from people from all backgrounds to help us provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work.

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