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Debt Recovery Specialist

2 months ago

Kingsley Park, United Kingdom AllAboutRecruitmentLtd Full time

About the Role:

We are seeking a highly motivated and experienced Debt Recovery Specialist to join our team at AllAboutRecruitmentLtd. As a Debt Recovery Agent, you will be responsible for handling inbound and outbound calls, resolving customer complaints, and recovering aged debt.

Key Responsibilities:

  • Handle inbound and outbound calls to recover debt
  • Resolve customer complaints and issues
  • Liaise with external enforcement agents
  • Respond to emails and correspondence
  • Take payments over the telephone
  • Making outbound calls to recover aged debt

Requirements:

  • Excellent customer service skills and a clear telephone manner
  • Good IT skills and a willingness to learn new systems
  • Experience working in a busy target-driven call centre environment
  • Understanding of general administrative tasks

What We Offer:

  • Funded training and learning opportunities
  • Staff events and a great working environment
  • Excellent bonus and commission structure