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Store Operations Manager

2 months ago

Exeter, Devon, United Kingdom Cotton On Group Full time

About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Cotton On Group. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of retail legends.

Key Responsibilities

  • Develop and implement sales strategies to drive business growth and improve customer satisfaction
  • Lead and manage a team of retail staff to achieve sales targets and provide excellent customer service
  • Monitor and control store operations, including inventory management, visual merchandising, and store maintenance
  • Collaborate with the buying team to select and purchase merchandise that meets customer needs and drives sales growth
  • Manage store budgets and ensure financial targets are met
  • Develop and implement training programs to improve staff skills and knowledge

Requirements

  • Minimum 1 year management or supervisor experience in Retail or Hospitality
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills

About Us

Cotton On Group is a leading international retailer with a portfolio of brands that include Cotton On, Cotton On Body, and Cotton On Kids. We are committed to empowering our team to be the best they can be, both at work and in their personal lives. We offer a range of benefits, including competitive salary, additional holiday, baby pack for new parents, bike scheme, wider tech benefit, class pass benefit, career development opportunities, exceptional 50% product discounts, employee assistance program, and bi-annual Our Awards.