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Technical Operations Expert

2 months ago

Bridgwater, Somerset, United Kingdom Source & Connect Full time

Job Title: Application Support Engineer (Engineering Systems)

Job Type: Permanent

Location: Bridgwater

Salary: £35,000 - £50,000

Job Description:

We are seeking a highly skilled and experienced Application Support Engineer to join our team at Source & Connect. As an Application Support Engineer, you will play a crucial role in ensuring the smooth operation of our engineering systems and providing expert technical support to our internal teams.

Key Responsibilities:

  • Technical Support: Provide technical support and troubleshooting for engineering systems and applications, ensuring minimal downtime and optimal performance.
  • System Administration: Work across multiple information systems and ICT implementations, ensuring seamless integration and efficient operation.
  • Collaboration: Collaborate with cross-functional teams to identify and resolve technical issues, promoting a culture of collaboration and knowledge sharing.
  • Documentation: Develop and maintain system documentation and standard operating procedures, ensuring accurate and up-to-date information.
  • BAU Changes: Work to maintain BAU changes 1st4th line, ensuring timely and effective resolution of technical issues.
  • System Performance: Monitor system performance and capacity to ensure optimal functionality, identifying areas for improvement and implementing solutions.

Requirements:

  • Technical Expertise: Proven experience in systems development and application support, with strong knowledge of engineering systems and applications.
  • Problem-Solving Skills: Excellent problemsolving and analytical skills, with the ability to work collaboratively in a fast-paced environment.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Certifications: Relevant certifications (e.g. ITIL, Microsoft, Cisco) are a plus.
  • Work Arrangements: Willingness to work onsite in Bridgwater 3 days a week with occasional travel to client site at Hinkley Point C.

What We Offer:

  • Exciting Career Opportunities: Exciting global client who are in a stage of continuous growth, offering opportunities for career advancement and professional development.
  • Competitive Benefits: 25 days holiday + bank holidays + pension, plus constant learning and progression with access to online training at your disposal.
  • Flexible Working Arrangements: 1.30pm finish on a Friday, with hybrid working (3 days in office).

This is an exciting opportunity for a talented individual to make a significant impact within our engineering and application support functions. If you are a tech-savvy professional with a passion for problem-solving, we'd love to hear from you.