Mobile Cover Receptionist

3 weeks ago


Manchester, United Kingdom LAH Property Marketing Full time

We are seeking a skilled and flexible Front of House Reception – Mobile Cover Representative to join our team at LAH Property Marketing. As a key member of our team, you will provide professional and seamless reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a welcoming environment for our clients and tenants.

**Key Responsibilities:**

* Provide temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
* Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
* Represent key stakeholders with a knowledgeable and positive approach
* Effectively manage couriers, post, and all deliveries
* Conduct general administration tasks
* Submit weekly reports on site activity as required

**Building Management:**

* Develop effective relationships with clients, agents, and contractors
* Ensure the reception area is impeccably presented at all times
* Maintain pristine vacant spaces available for viewing
* Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
* Report and manage issues through the correct processes
* Prioritize building security
* Demonstrate a proactive approach to problem-solving

**Additional Tenant Experience:**

* Read the local amenities file in the site notes to understand the area you are stationed
* Be aware of the site's added value/promotional events and be prepared to support as required

**Skills, Knowledge and Expertise:**

* Positive attitude and a can-do spirit
* Flexibility and adaptability with a strong team spirit
* Calm under pressure
* Understanding of excellent customer service delivery
* Immaculate presentation and engaging demeanour
* Proactive with excellent communication skills
* PC literate with the ability to learn new software and be socially media competent
* Additional knowledge in building/facilities management is advantageous

**Benefits:**

Referral programme
Wellness scheme, including a 24-hour confidential helpline
Company events

At LAH Property Marketing, we provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.



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