German Language Customer Service Coordinator

1 week ago

Manchester, United Kingdom Bonbon Languages Full time
{"title": "Customer Service Administrator - German Speaking", "content": "Job Summary

We are seeking a highly skilled German speaking customer service administrator to join our team at Bonbon Languages. As a customer service administrator, you will be responsible for providing exceptional customer service to our clients, resolving issues, and coordinating with internal colleagues to ensure seamless communication.

Key Responsibilities
  • Liaise with customers to resolve issues and provide solutions
  • Coordinate with internal teams to ensure timely resolution of customer complaints
  • Process orders and manage logistics
  • Enter data and perform administrative tasks
  • Deal with customer enquiries via phone and email
Requirements
  • Excellent communication and problem-solving skills
  • Proficiency in German language (French is a plus)
  • Experience in administration and customer service
  • Ability to work in a fast-paced environment
  • Computer literacy and ability to work on different systems
About the Company

Bonbon Languages is a leading language services company that provides high-quality language solutions to clients across various industries. We offer a dynamic and inclusive work environment, opportunities for professional growth, and a competitive salary package.

As a customer service administrator, you will have the opportunity to work with a talented team of language professionals, use your language skills daily, and contribute to the success of our clients.

We are an equal opportunities employer and welcome applications from candidates with diverse backgrounds and experiences.

", "lang_code": "en-US"}

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