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Soft Services Operations Manager

2 months ago

Ilford Somerset, United Kingdom Adecco Full time £40,000

Job Summary:

The Soft Services Manager will play a vital role in ensuring the efficient and effective operation of the Security and Cleaning services within a leading retail destination. This is a key position that requires a strong leader who can motivate and support a team of passionate and customer-focused individuals.

Key Responsibilities:

  • Maintain high standards of service delivery and customer experience.
  • Lead a team of dedicated professionals to ensure seamless operation of Security and Cleaning services.
  • Enhance team performance through effective communication, coaching, and development.
  • Collaborate with stakeholders to identify and implement process improvements.
  • Ensure compliance with company policies and procedures.

What We Offer:

  • A competitive salary of £40,000 per year.
  • A comprehensive benefits package, including ~20 days annual leave (increasing to 25 after 5 years) and a BHSF cash health plan.
  • A discretionary annual bonus.
  • A dynamic and inclusive work environment.

About Us:

Adecco is a leading recruitment agency that partners with top companies to find the best talent. We are committed to creating a positive and supportive work environment for our employees and clients.