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Service Advisor
2 months ago
We are working with a reputable Main Car Dealership, who are seeking a skilled Service Advisor to join their team.
Salary: £26,000 Basic OTE £32,000
Hours: Monday to Friday 8am to 6pm, Alternatives Saturdays 1 in 2 – 8am to 1.30pm
Key Responsibilities:- Meet and greet customers in a friendly and courteous manner throughout the day.
- Provide exceptional customer service, including establishing customers' onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
- Maintain thorough product knowledge and update your knowledge through manufacturer-led training.
- Maintain good housekeeping standards and orderly administration of your work.
- Hold a full driving license.
The ideal candidate will have strong customer service skills, excellent customer rapport, and the ability to deliver great CSI results, as well as being confident with up-sell opportunities.
