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Housing Support Specialist

2 months ago

Staines, United Kingdom Service Care Solutions Full time
Job Title: Housing Support Specialist

Job Summary:

Service Care Solutions is seeking a highly skilled and compassionate Housing Support Specialist to join our team. As a Housing Support Specialist, you will play a critical role in delivering vital housing support services to vulnerable individuals in our community.

Key Responsibilities:

  • Provide support and guidance to individuals in need, assisting with housing needs and tenancy sustainment.
  • Conduct regular outreach visits to assess the needs of individuals and provide tailored housing solutions.
  • Effectively manage and resolve Anti-Social Behaviour (ASB) cases, ensuring swift and appropriate action is taken to protect the safety and well-being of all residents.
  • Work closely with local authorities, outreach teams, and other housing providers to facilitate access to appropriate services and support for individuals transitioning into stable housing or dealing with complex needs.
  • Carry out needs assessments and risk evaluations, creating personalized support plans to help individuals achieve greater independence and security.
  • Work within legal and regulatory frameworks, ensuring that all policies and procedures are adhered to.
  • Maintain accurate records and report on key performance indicators, contributing to team performance goals.

Requirements:

  • Proven experience in a Housing Officer or similar role within a social housing or support environment.
  • In-depth knowledge of Anti-Social Behaviour (ASB) legislation and management processes.
  • Experience working with vulnerable adults, particularly in complex situations, providing compassionate and consistent support.
  • Excellent organizational and communication skills, with the ability to manage a varied caseload and adapt to changing priorities.
  • A full UK driving license and access to your own vehicle is required, as regular travel across your patch will be a core part of the role.