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Solar Energy Specialist
2 months ago
About the Role:
We are seeking a highly skilled and motivated individual to join our team as a Solar Energy Specialist. As a key member of our team, you will play a vital role in helping our customers make informed decisions about their renewable energy options.
Key Responsibilities:
- Provide exceptional customer service and support to customers via phone and email, identifying their requirements and answering queries on domestic solar and battery installations.
- Use CRM and booking software to log and track data, book appointments and surveys, and collaborate with other team members to facilitate the best designs, smooth running of projects, procurement of stock, and installation of systems.
- Conduct property surveys, mainly across the South-west of England, enabling you to create customer installation plans and use 3D modelling software to design bespoke PV system solutions.
- Work closely with our design team to ensure that all projects are completed to the highest standard and that our customers receive the best possible service.
Requirements:
- Excellent people skills and outstanding customer service.
- Microsoft Office proficiency and ability to learn new systems quickly.
- Strong commitment to safety, health, environment, and quality.
- Full UK driving licence, as travel to site will be required.
- Qualified in design/electrical engineering.
- Proficiency in CAD, PV design software.
What We Offer:
- Excellent training and development opportunities.
- A supportive and collaborative team environment.
- Competitive salary and benefits package.
- Discounts on renewable energy products and payment schemes for employee homeowners.
- Cycle to work scheme.
- Holidays (24 days + bank holidays).
About Us:
SunGift Solar is a leading provider of renewable energy solutions, dedicated to helping our customers reduce their carbon footprint and save money on their energy bills. We pride ourselves on our friendly company culture, supportive managers, and career development opportunities.
