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Junior Support Analyst

2 months ago

Liverpool, Liverpool, United Kingdom RedRock Resourcing Full time
Job Description

**Job Summary:**

We are seeking a highly motivated and detail-oriented Junior Support Analyst to join our team at RedRock Resourcing. As a key member of our award-winning team, you will be responsible for providing exceptional support to our clients in the healthcare industry.

Key Responsibilities:

  • Install and configure Android and iOS-based technology in patients' properties
  • Deliver training to patients and clinicians on the use of equipment and peripherals
  • Manage and deliver stock to clinicians and patients
  • Track location and status of stock through relevant IT systems
  • Perform routine service calls and maintenance of software and hardware
  • Conduct stock management and inventory control

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet contractual SLA's
  • Flexibility to work varying hours, including evenings and weekends
  • Ability to undergo a full disclosure and barring service (DBS) check

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment