Accommodation Office Team Leader

1 day ago


Peterborough, Peterborough, United Kingdom LightSpeed Broadband Full time
Job Title: Team Leader

Reports to: Head of Customer Experience

Location: Head Office

Full Time

The LightSpeed Experience

Rewarding experience. Embrace diversity. Celebrate inclusion.

Job Summary

We are seeking an experienced Team Leader to join our In Life team. The successful candidate will be responsible for managing HR processes, undertaking quality checks, and working collaboratively with other Team Leaders and Management to identify opportunities for improvement.

Key Responsibilities
  • Manage all HR processes for the team, including performance management, sickness, and welfare.
  • Undertake structured quality checks to ensure regulation compliance and manage potential performance issues.
  • Work collaboratively with other Team Leaders and Management to identify opportunities to enhance internal processes, performance, and organisational efficiency.
  • Ensure compliance to LightSpeed brand values and tone-of-voice.
  • Collate and maintain data required to report effectively on output and performance.
What We Can Offer
  • Competitive Holiday Allowance + Bank Holidays
  • Medical Health Insurance
  • Death in Service Cover of 4 x Salary
  • Pension
  • Bonus Scheme
  • Social Events
  • EAP System
  • Opportunities for Growth & Development
  • Free LightSpeed Broadband – If you're in our area
  • Cycle to Work Scheme
  • Flexible Working
  • Employee Discounts
  • Gym Membership
  • Health & Wellbeing
  • Birthday Day Off


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