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Student Experience Assistant

2 months ago


Cardiff, Cardiff, United Kingdom Yolk Recruitment Ltd Full time

Job Summary:

Yolk Recruitment Ltd is seeking a highly organized and communicative Student Services Officer to join our team. As a Student Services Officer, you will be responsible for providing exceptional support to students, handling general administrative duties, and collaborating with other departments to ensure a seamless student experience.

Key Responsibilities:

  • Provide timely and effective support to students via various communication channels
  • Liaise with other departments to ensure queries are resolved efficiently and effectively
  • Act as the first point of contact for onboarding students, ensuring a smooth transition into the organization
  • Collaborate with other departments to resolve student issues and improve the overall student experience

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Previous experience in student administration, support, or customer service roles is preferred
  • Good computer skills and ability to learn new systems quickly

What We Offer:

  • A competitive hourly rate of £12
  • A hybrid working environment with office hours and no weekend work
  • The opportunity to work with a dynamic and supportive team