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Senior End User Engineer
2 months ago
We are seeking a highly skilled Senior End User Engineer to join our team at Ocho. As a Senior End User Engineer, you will play a critical role in improving the security and performance of our clients' devices and applications.
Key Responsibilities:- Build, configure, and deploy end-user devices and applications.
- Patch OS and applications, and perform remediation.
- Package applications.
- Develop M365 policies and standards.
- Provide technical support for email, O365, MFA, Intune, endpoint protection, and OS performance.
- Collaborate with teams and vendors to resolve technical issues.
- Create SOPs and knowledge articles.
- Extensive experience with end-user technologies like M365, Intune, and VDI.
- Experience with patching solutions and data protection tools.
- Strong background in both engineering and technical support roles.
- Excellent communication skills and a passion for delivering exceptional managed services.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.