Retail Store Manager

7 days ago


Caerphilly, United Kingdom Sue Ryder Full time
About the Role

We are seeking an experienced and proactive Shop Manager to join our team at Sue Ryder's Caerphilly shop. As a key member of our retail team, you will be responsible for driving business growth, delivering sales targets, and providing exceptional customer service to our donors and customers.

Key Responsibilities
  • Lead a large team of volunteers, providing guidance and leadership to ensure excellent customer service and sales performance.
  • Develop and implement effective stock processes to ensure the shop is well-merchandised with fresh, seasonal stock at all times.
  • Work closely with the local community to generate sufficient donated stock to drive sales and support the charity's mission.
  • Manage the shop's operations, including health and safety, to ensure a safe and efficient working environment.
  • Act as a brand ambassador for Sue Ryder, promoting the charity's brand and national fundraising initiatives.
What We Offer
  • A competitive benefits package, including 27 days' holiday (rising to 33 with length of service), company pension scheme, and staff discount.
  • Opportunities for professional development and growth within the charity.
  • A supportive and inclusive work environment, with a strong focus on employee well-being.
About Us

Sue Ryder is a leading charity retailer with over 400 shops across the UK. We are committed to providing expert medical, practical, bereavement, and emotional support to those in need, and we rely on the generosity of our donors and customers to fund our services.

We are proud to be a values-driven organization, with a strong commitment to diversity, equality, and inclusion. We believe that everyone deserves access to high-quality care and support, and we work tirelessly to make this a reality.


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