Technical Sales Support Specialist

4 weeks ago


Calne, Wiltshire, United Kingdom The Thrive Group Full time
Technical Sales Support Engineer

Job Summary:

We are seeking a highly skilled Technical Sales Support Engineer to join our team at The Thrive Group. As a Technical Sales Support Engineer, you will play a crucial role in supporting our sales team by providing technical expertise and guidance to customers and external sales teams.

Key Responsibilities:

  • Manage customer enquiries and provide technical support via email, phone, and Teams calls.
  • Analyse customer needs and recommend suitable products from our range.
  • Develop and maintain strong relationships with customers and suppliers.
  • Utilise your mechanical engineering knowledge to understand and explain complex technical information to customers and suppliers.
  • Work closely with the sales team to ensure seamless communication and support.

Requirements:

  • Strong understanding of mechanical engineering principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Basic IT skills, including proficiency in Microsoft Office/365.
  • UK driving licence required for occasional site visits.

What We Offer:

  • A competitive salary of £22,000 to £30,000 per annum.
  • A Death in Service scheme and a pension scheme for financial security and peace of mind.
  • A collaborative and family-oriented work environment.

About Us:

The Thrive Group is a global company certified as a 'Great Place To Work'. We are committed to providing our employees with a supportive and inclusive work environment that fosters growth and development.



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