Technical Sales Support Specialist
4 weeks ago
Job Summary:
We are seeking a highly skilled Technical Sales Support Engineer to join our team at The Thrive Group. As a Technical Sales Support Engineer, you will play a crucial role in supporting our sales team by providing technical expertise and guidance to customers and external sales teams.
Key Responsibilities:
- Manage customer enquiries and provide technical support via email, phone, and Teams calls.
- Analyse customer needs and recommend suitable products from our range.
- Develop and maintain strong relationships with customers and suppliers.
- Utilise your mechanical engineering knowledge to understand and explain complex technical information to customers and suppliers.
- Work closely with the sales team to ensure seamless communication and support.
Requirements:
- Strong understanding of mechanical engineering principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Basic IT skills, including proficiency in Microsoft Office/365.
- UK driving licence required for occasional site visits.
What We Offer:
- A competitive salary of £22,000 to £30,000 per annum.
- A Death in Service scheme and a pension scheme for financial security and peace of mind.
- A collaborative and family-oriented work environment.
About Us:
The Thrive Group is a global company certified as a 'Great Place To Work'. We are committed to providing our employees with a supportive and inclusive work environment that fosters growth and development.
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