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Lead Application Support Engineer

2 months ago

Nottingham, Nottingham, United Kingdom FDO CONSULTING Full time

Senior SQL Application Support Specialist at FDO CONSULTING

We are seeking a highly skilled Senior SQL Application Support Specialist with a robust understanding of SQL and a background in application support. Knowledge of the energy sector, including tariffs and gas/electric flows, will be considered a valuable asset. This position offers the flexibility of remote work with occasional office visits.

Key Responsibilities:

  • Address escalated SQL-related inquiries, including query creation and table reviews.
  • Collaborate with various stakeholders, including Product Owners and Developers, to resolve issues effectively.
  • Provide mentorship and guidance to junior team members.
  • Manage and resolve both new and outstanding queries.

Required Skills and Experience:

  • Proficient in SQL with practical experience in application support roles.
  • Strong problem-solving capabilities.
  • Excellent customer service and stakeholder management skills.
  • Familiarity with the energy industry is advantageous.

This role is an excellent opportunity within a growing software product company. The position is primarily remote, with a requirement for one office visit per month. The Service Desk operates from 8 AM to 6 PM, Monday through Friday, with flexible working hours available.

If you possess the necessary skills and experience, we encourage you to submit your CV for further consideration.