Store Team Member

5 days ago


Hull, Kingston upon Hull, United Kingdom JD Group Full time
Job Title: Store Colleague

At JD Group, we're committed to delivering exceptional customer experiences in our stores. As a Store Colleague, you'll play a vital role in making our stores an unbeatable place to shop.

Key Responsibilities:
  • Engage with customers to provide exceptional service, exceeding their expectations.
  • Support a culture of exceptional customer service, winning customers for life.
  • Contribute to creating a safe and compliant operating environment for all colleagues and customers.
  • Stay up-to-date with product knowledge training to provide expert advice to customers.
  • Follow processes and policies to meet expectations.
Preferred Skills and Experience:
  • Be a great role model, mentoring and sharing knowledge to build a stronger team.
  • Have clear, confident, and motivational communication skills.
  • Experience in prioritizing workload to achieve team goals and objectives.
  • A passion for customer service and a proven record of delivering excellence.
  • Knowledge of local market trends and competitor activity.
Behaviours:
  • Be a positive role model, championing JD Group's vision, purpose, and values.
  • Bring passion and energy to work, creating an unbeatable team.
  • Have a learning mindset, open to ideas and embracing change.
  • Demonstrate self-awareness and empathy.
  • Work collaboratively with the team.
  • Show resilience and tenacity.
  • Take responsibility for impact on the customer.
  • Maintain personal integrity.
  • Meet deadlines and work under pressure.
What We Offer:
  • Incremental holiday allowance.
  • Staff discount on JD Group and other brands.
  • Discounted membership at JD Gyms.
  • Personal development opportunities.

We're committed to reviewing all applications thoroughly. If you don't hear back within two weeks, please consider your application unsuccessful on this occasion.

Shortlisted candidates will be contacted for a first-stage meeting with the talent team, followed by an interview with the hiring manager.


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