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Order Management Executive

2 months ago

Warrington, Warrington, United Kingdom TD SYNNEX Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Operations Executive to join our team at TD SYNNEX. As a key member of our sales operations team, you will play a critical role in ensuring the accurate and timely processing of sales orders, providing excellent customer service, and supporting the internal sales function to achieve both team and company targets.

Key Responsibilities
  • Daily Order Processing: Load and process sales orders in a timely and accurate manner, including electronic order processing.
  • Supporting Sales Activity: Assist the internal sales function by providing accurate quotations to support the sales cycle and help achieve team and company targets.
  • Task Prioritization: Prioritize tasks to ensure agreed deadlines or SLAs are met.
  • Customer Query Resolution: Own and resolve customer queries in an efficient and professional manner to achieve early resolution.
  • Relationship Building: Develop strong relationships with internal sales teams.
  • Issue Escalation: Escalate any issues in a timely manner to the Sales Manager.
Requirements
  • Attention to Detail: Strong attention to detail and process-driven approach.
  • Results-Oriented: Results-oriented with a focus on achieving targets.
  • Customer Focus: Customer-focused with excellent communication and customer relations skills.
  • Organizational Skills: Excellent organizational skills with effective time management and prioritization.
  • Numeracy: Numerate with strong analytical skills.
About TD SYNNEX

At TD SYNNEX, we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy, and delivering excellent customer service to drive progress and redefine what's possible. We prioritize the wellbeing, growth, and inclusivity of our diverse workforce, fostering a supportive work environment where every voice is valued and ideas are encouraged to flourish.

We are passionate about our people and the environment. We have made significant strides in reducing our carbon footprint, with a 19.2% reduction in energy consumption in our UK offices year-on-year. If you share our values and are excited about being part of a company that is shaping the future, we encourage you to apply.