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Mobile Vehicle Technician

2 months ago

Perry Street, United Kingdom Microlise Full time
About the Role

We are seeking a skilled Mobile Vehicle Technician to join our team at Microlise, a leading telematics company. As a Technical Hardware Engineer, you will be responsible for the installation, service, and support of our product suite and peripherals in the UK and overseas.

Key Responsibilities
  • Timely visits to customer sites to undertake the installation, service, and support of Microlise products
  • Completing survey visits and identifying suitable solutions
  • Completing QA visits on Microlise products and peripherals in customer assets
  • Inventory management
  • Responsible for the upkeep and safety of your vehicle and all provided tools/equipment
  • Liaise with customers at all levels
  • Provide support to your peers and contractor resource where required
  • Ensure administration is concise, accurate, and professional
  • Adhere to all internal process and procedures
  • Report on statistical information when required
Requirements
  • Demonstrable experience in a similar role; auto electrics and/or telematics
  • Full UK Driving Licence
  • Experience of working to Service Level Agreements and Operational Schedules
  • Understanding of vehicle wiring diagrams and ability to interpret these
  • Evidence of strong customer service skills with a professional approach
  • Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
  • Be able to work autonomously, solve problems independently, and adhere to agreed processes
  • Take pride in what you do ensuring quality and accuracy
  • Valid Passport for travel
Working Pattern

Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage.

What We Offer
  • Full support and training to ensure you are well equipped to succeed in your role
  • Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership, and many more
  • 25 days holiday, excluding bank holidays, increasing with service
  • Life Assurance, 4 times your annual salary
  • Invested in employee health and well-being with over 20 mental health first aiders in the business
  • Employee Assistance Programmes
  • Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway
  • Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards, and many more incentives
  • Executive Box at Motorpoint Arena Nottingham
  • Access to JCB Golf & Country Club