Renewable Energy Professional
7 days ago
About the Role
We are seeking a highly motivated and customer-focused Energy Specialist to join our team at E.ON Next Energy Limited. As an Energy Specialist, you will play a critical role in delivering exceptional customer experiences and ensuring our customers receive the best possible service.
Key Responsibilities
- Provide exceptional customer service to our customers, responding to their queries and resolving issues in a timely and professional manner.
- Work closely with our customer operations team to ensure seamless delivery of our services, including billing, meter exchanges, and other customer-related activities.
- Empower our customers to take control of their energy usage, providing them with the information and support they need to make informed decisions.
- Collaborate with our team to identify and implement process improvements, ensuring we are always delivering the best possible service to our customers.
What You'll Need
- A passion for delivering exceptional customer experiences and a commitment to customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong problem-solving skills, with the ability to think critically and resolve complex issues.
- A commitment to ongoing learning and development, with a desire to stay up-to-date with industry trends and best practices.
What We Offer
- A competitive salary of £24,195-£26,010 per annum, dependent on experience.
- A comprehensive benefits package, including 26 days holiday plus bank holidays, a generous pension scheme, and access to a range of flexible benefits.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A commitment to work-life balance, with flexible working arrangements and a focus on employee well-being.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
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