Service Operations Manager

2 months ago


Huddersfield, Kirklees, United Kingdom Perrys Full time

About Perrys KIA Huddersfield

Perrys are one of the UK's largest Car Dealership Groups, serving customers since 1908 with over 50 branches across the country. As an official franchised dealer for many of the UK's most popular car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall, we strive to deliver exceptional customer experiences.

Service Manager Role

We are seeking a highly skilled and experienced Service Manager to lead our Service department and workshop. As a key member of our team, you will be responsible for:

  • Managing the Service department and workshop to achieve maximum productivity and efficiency.
  • Leading a team of technicians and mechanics to deliver high-quality services and meet customer expectations.
  • Coordinating with the Senior Team to ensure seamless communication and collaboration across departments.
  • Developing and implementing strategies to improve customer satisfaction, upselling targets, and KPI monitoring.

Requirements

To be successful in this role, you will need:

  • At least 1 year's experience as a Service Manager or Aftersales Manager in the motor trade.
  • A Full UK Driving licence.
  • Excellent leadership and communication skills.

Company Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Training and development opportunities.
  • A company pension scheme.
  • Employee discounts on our vehicles and services.
  • On-site parking.

Confidentiality

We guarantee 100% confidentiality throughout the recruitment process.



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