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Retail Store Manager
2 months ago
The Body Shop is a pioneering cruelty-free beauty brand that has been making a positive impact for over 40 years. Our mission is to generate economic, social, and environmental benefits.
Your RoleAs a Retail Duty Store Manager, you will be an inspirational leader and activist who drives the store and team to deliver retail excellence, strong sales results, and an engaging customer experience. You will lead and work as part of a successful team to meet customer needs, shape a customer-focused store experience, and problem-solve effectively.
Key Responsibilities- Lead a team to drive customer engagement through products, campaigns, and activism
- Communicate effectively and act as a flexible and responsible role model
- Manage stock, monitor, and manage change
- Use data to make sound commercial and business decisions
- Identify and attract high-potential candidates and develop current team members
- Stay up-to-date with the beauty market, competitors, and products
- Experience in customer-facing roles, people leadership, and team development
- Able to meet sales and performance targets with outstanding planning and organizing skills
- Ability to work collaboratively within a feedback culture
- Experience coaching and developing a successful team
- Outstanding leadership and communication skills
- Experience using data to make sound business decisions
- Comfortable with Microsoft Office Suite
- Benefits start within the first month
- Comprehensive onboarding and training
- 50% discount on regular products and 30% on gifts
- Paid volunteer days and opportunities to connect with community partners
- A real living wage for customer consultants and opportunities to grow within the brand
