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Food and Beverage Team Member

2 months ago

Cambourne, Cambridgeshire, United Kingdom Cambridge Belfry Hotel & Spa Full time

About the Role:

We are seeking a highly motivated and enthusiastic individual to join our Food and Beverage team at Cambridge Belfry Hotel & Spa. As a key member of our team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable experience.

Key Responsibilities:

  • Provide exceptional guest service and ensure that our guests have a memorable experience.
  • Work in a variety of Food and Beverage areas across the hotel, including The Bridge restaurant and the Lounge bar.
  • Keep up to date with pricing and promotions to provide advice to guests and maximise sales.
  • Work under pressure and maintain a high level of professionalism at all times.

What We Offer:

We offer a range of benefits, including:

  • Free health club membership (T&Cs apply)
  • Discounts across The QHotels Collection
  • Family & Friends discounts in hotels across The QHotels Collection
  • Support with training & professional qualifications, including course fees
  • Various learning & development opportunities
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • FREE parking

Requirements:

To be successful in this role, you will need:

  • A passion for delivering exceptional guest service
  • Strong customer service skills
  • Good time management and organisational skills
  • The ability to work under pressure

About Us:

Cambridge Belfry Hotel & Spa is a 4* hotel located in Cambourne, 7 miles from Cambridge. We offer a range of amenities, including a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa. We are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, so if you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know.